Claims Investigation Services Encompass

HOW WE WORK

Prompt, Professional and Private

We understand that prompt, accurate information, including timely investigative status updates is essential for benefit administrators to make comfortable and fair claim decisions
Our interaction with clients, claimants, pensioners and beneficiaries will always be honest and straightforward. We will always present ourselves in a non-adversarial way, with the highest character, professionalism and integrity. We recognize the right of insured and claimants to be treated with respect and privacy. We are not looking for the easy or expedient decision. We seek information that helps make the right claim decision for both the client and claimant.
We will provide a quality, readable, understandable and printable report. We expect to tailor our investigations, updates and reports to our client’s individual needs. Our goal is quality and timely information provided through professional interactions.
We employ the following methodologies while pursuing insurance investigation:

Approach/Methodologies

Greves Protection Management places an emphasis on case management. Insurance claim investigation assignments made to Greves Protection Management are controlled by a strict case management process:

Case Diagnosis

Each assignment is reviewed to assess the scope of investigation and attendant budget necessary to fulfill case objectives. Greves Protection Management responds to all assignments with a plan of investigation, budget, and Greves Protection Management recommendations at the outset of investigation.

Client Authorization

The plan of investigation and budget are approved on a case-by-case basis.

Investigation

Investigation is undertaken to varying degrees in every case and can include identification and retrieval of documentary evidence, scene investigation, witness interviews, evidence collection, surveillance or other required activities.

Progress Reports

Verbal or interim written reports and supporting documents are provided on a scheduled basis or when significant findings are encountered.
Status Review: Cases are monitored and reviewed in-progress and through completion. At the conclusion of planned investigation, each case undergoes a final review and analysis of findings in preparation for additional investigation or a Report of Investigation.
Report of Investigation: A complete written report is provided at the conclusion of planned investigation. The scope of these reports is comprehensive to include all relevant activities, findings and supporting documentation.

Capabilities/Coverage

Greves Protection Management is staffed by, and associated with, well-educated, seasoned investigative professionals and attorneys utilizing contemporary sources and methods to achieve successful results.
Expertise of Greves Protection Management investigators includes language skills, nation-wide work experience, as well as knowledge and understanding law of India.
Greves Protection Management has also developed and maintained professional relationships with senior members of law enforcement and other governmental agencies nationwide.
Our provision to the Insurance market is an extensive, nationwide service and includes: